NSW CREATIVE KIDS VOUCHER DEAL - 2 X $50 ARTPACKS FOR $0 // POSTAGE INCLUDED for orders over $100

Shipping

We ship through Australia Post, but may use local couriers for larger orders. You will receive notifications directly from Australia Post, either through email or your MyPost account,  so that you can track your parcel.

​Postage is FREE for most orders OVER $100 and areas  within Australia. This excludes Bulky -Australia Wide and Dangerous Good - Outside of NSW or second and subsequent mailing due to an incorrect shipping address.

IF YOUR ORDER IS UNDER $100 YOU WILL BE INVOICED A SET SHIPPING FEE OF $16. 

If you are using a NSW Creative Kids Voucher, shipping is included for each voucher redeemed.

In some cases additional freight charges may apply to bulky items or to certain remote and onforwarding areas depending upon size, weight and final destination. These charges are unfortunately out of our control. In this case, we will contact you to discuss the freight charges before processing your order.

Orders to residential addresses are shipped with “Authority To Leave”. If no one is available to sign for your order, your items will be left at your address.  Alternatively a work address may be suitable.

Some items may only be shipped via road transport due to air freight restrictions and/or size restrictions. 

We generally dispatch within 2 - 10 working days of receiving your order. Delays will occur when voucher information is incomplete or where payment is outstanding. The length of time for a delivery is out of our control once it has left our warehouse.  

Special orders or orders outside of Australia will be assessed on an individual case basis. Please send us a message to discuss your requirements. Orders outside of Australia may attract local taxes which you will need to take into consideration when placing your order.

Woops! No Delivery due to Incorrect Address

Sometimes it happens that the parcel returns to us due to the address being incorrect by the customer. When this occurs, a return postal charge of $18 will be incurred by the  customer. An invoice will be issued and the parcel dispatched once payment is made.

Preorders:

Where a Item is purchased as a Preorder or Pre-release and the order contains multiple items. Your whole order will ship together. We do not separate items in an order. The whole order will dispatch at the same time and the date of dispatch will be determined by the dates of the Preorder or Pre release date.